Cancellation/Refund Policy
Reel-Fin-Addict Watersports Cayman Ltd. has a standardized cancellation policy that is enforced
to protect both customer and owner. Each party can cancel at any time. The fee schedule will be
determined on when cancellation occurs in relationship to the reservation dates.
If, as a chartered guest, you wish to cancel your charter 72 hours or more prior to the booking
charter date, a full refund will be issued to you.
If, as a chartered guest, you wish to cancel your charter less than 72 hours to the booking charter
date, your deposit will be forfeited.
A no show from the chartered guest on the day of the booking charter, will result in a full charge
of the booked charter. No refunds/exchange of a different charter will be allowed.
If the Captain must cancel your charter due to weather conditions, no available dates for
reschedule, or any other unfortunate reason, a full refund will be issued to you.
Rescheduling Policy
If, as a chartered guest, you wish to reschedule 72 hours or more from the original booked
charter date, it will be free of charge.
If, as a chartered guest, you wish to reschedule within 72 hours of the original booked charter
date, you will be subjected to a 20% rescheduling fee.
COVID-19 Policy
If you are experiencing any COVID like symptoms, it is mandatory to report this to
reelfinaddictcayman@gmail.com.
COVID positive guests may cancel their booked charter at any time with proof of a positive
LFT/PCR test result. The deposited amount will be held as a credit towards any future bookings.